At High Articles, we strive to ensure that you are satisfied with your purchase. Please read our policy carefully before placing an order.
Returns & Exchanges
- Customers can request an exchange within 7 days of receiving their order.
- An unboxing video is required for all exchanges.
- Return shipping costs are borne by the customer.
- Restocking fees: None
- Certain items are non-returnable and non-refundable (specific details provided at the time of purchase).
Refunds
- Refunds are processed after the returned item is received and inspected.
- Refunds will be made using the original payment method. (You can add bank, PayPal, or card details if needed.)
- Processing time for refunds is typically 3–5 working days after the return is approved.
Order Cancellations
- Customers can cancel orders within 24 hours of placing them.
- To cancel an order, contact us via email at higharticles11@gmail.com.
Important Notes
- Exchanges and cancellations are subject to product availability.
- Please ensure the items are in their original condition for exchanges.
We are committed to providing a smooth and transparent return and refund experience to ensure your satisfaction.
